My internet service was terrible, download speed about 1.3 had to change. After changing to another company it was 10. so I called CenturyLink and told them to stop internet service. The next thing I notice was my land line service was canceled. It has been out for 3 days after I thought CenturyLink was resolving there mistake. I called today (Sat) and the computer voice tells my my service will be back on 2/14/18. thats 4 more days and I can not reach anyone because they say ( WE ARE CLOSED TO DAY) Great service! Stay away from this company.