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  • I've taken my designer shoes to them for over a decade and never had a problem, until now. I haven't seen Mr. Lee in a while; there's a different person working in the back. The workmanship isn't the same. My grey Chloe boots needed just a little piece of the thin front leather sole replaced at the tip and a new heel. What I got back was a complete chunky rubber sole replacement and heel. My once lovely grey boots were polished with black shoe polish - and are now black. The ballet flats with the very thin sole that just needed a bit of reinforcement at the front was returned to me with a new, hideous, incongruous, chunky sole and heel. Part of the sole actually protrudes past the base of the shoes. There's glue all over the place. The entire profile of the shoe was changed. I'm taking these to another shoe repair shop to see what can be salvaged. Mr. and Mrs. Lee are nice people, but I won't be back.
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