We had used them last summer to check in on our a/c . They had came out in May 2016, something ended up cutting out on it so they came back out charged us ANOTHER $95 for another diagnosis and it was something they should have caught the first go around. So $400 has been spent just for a compositor. We thought that was just a one time deal because my grandparents had used them before and they seemed to do a good job that time. So, comes May 2017 this year used them again paid $95 just for a diagnostics check and they never found anything substantial, then yesterday my a/c went out again. We called them because we wanted to find out exactly what is wrong this time and they came out charged another $95 just for coming out and they found out it needed a booster for my compressor which cost $200 and they needed to put freon in which should have been done when they came out in May. So this bill was another $425. It's almost a $1000 which probably could have been handled a lot differently. ITS LIKE YOU'RE ALWAYS SPINNING TIRES WIT THIS COMPANY. The tech was kind of rude also in how he talked and acted. For example walked into the house and tracked MUD through the house, like come on.