Yippee - 2 locations in Mesa.
This one = YES
The location on Southern = NO!
Oops. I mistakenly posted my review of the location on Southern here. Oh what a mistake. Went to the "other" one about a while back (and took a long time to ponder the review before I posted it). It was not a typical Red Lobster experience in any way.
Realized my mistake when we went to the Alma School location Friday night.
Very pleased here. Got the full - expected - Red Lobster experience. Greeted/seated politely and immediately. Server was prompt, polite and attentive. From the biscuits to the shrimp entrees to the endlessly refilled iced teas to the brownie dessert, everything was prepared and presented perfectly! The place was clean. The staff busied themselves cleaning up all over the dining floor when not serving customers. What an incredibly different experience.
We contacted RL corp about the experience on Southern. I was "invited" to speak with them by phone. No interest. Either apologize and make right right away or just move on. I'll never make the mistake of going in to the restaurant on Southern ever again.
Very pleased that the Alma School location was fully up to par. Faith in the chain restored. Time to ditch the GM from the other location.