CUSTOMER SERVICE: The staff that I spoke with wasn't very helpful when I asked what would they recommend for first-comers. He just said the name of the order and didn't explain about the order.
FOOD: I ordered the ODB. The portion was worth the cost. The Waffle separately was very crisp and delicious. Fried Chicken was of course so good and crispy. I loved the syrup, not too sweet and it came with their dirty sauce. All those three together was such a good mixture. My mouth was just exploding with different tastes and textures all at once
I would highly recommend this place for first-comers. And when I come back to Canada and visit Kensington Market, I would consider coming here.