Haven't had work done by this company not would I based on my wife's experience with one of their workers.
A handful of years ago my wife's car was in the driveway of a friend when a company truck pulled up to do work. He was a white haired grumpy turd that became very pissed when my wife accidentally locked herself out of the car. She had to call one of our kids to come with a spare key. Only minutes away. The fact that white haired grumpy turd worker couldn't pull into the driveway but had to walk 30 feet led him to call my wife a 'stupid bitch'.
She wasn't happy and I sure wasn't when I heard this which prompted me to head to the office on RT. 8 to confront white haired grumpy turd. The two people there assured me a white haired person didn't work there and when I relayed the story it turned into 'he wouldn't say that' basically admitting he did work there.
I've seen him there in passing, or driving in his truck down the street. I hear reports of sightings from friends.
There's other garage door companies that don't have asshats working for them.