My visits here have become something I look forward to, greatly. It's very basic, get your hour, go on your way. I go to Joseph, who is great and attentive. There was confusion in my first month, and it felt like the manager was insisting that I was wrong when I explained that the associate who signed me up for the membership did not explain how the 49.99 a month worked. Basically, getting a massage anytime before the automatic withdrawal happens cost 39.99, but cannot be applied to your automatic withdrawal. You will still be charged your membership price. At which point I exclaimed it was deceptive and b*******. So it was very nice that Terry (the manager) reversed the 49.99 charge, and the following month I came at my scheduled time. The people up front are friendly and fun to talk to. I probably will renew my membership when it is time to do so.