product is superior to all the other yogurt places. they offer delicious flavors like oatmeal cookie and salted caramel...the consistency is perfect...always firm. The only downside is that you have to request (flag someone over) samples which is annoying and embarrasssing. They really need to increase service level and be more aware of what going on in the store. The employee are always nice...just a little clueless as to how to really take of people. We go back because they do have the best frozen yogurt