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| - "I'm craving a milkshake," said the bf.
"Yelp says American Roadside has milkshakes. We can walk there," said newbie yelp fanatic.
It was freezing outside so we bundled up and got to walking. I felt like a popsicle by the time we got there.
"Hi, I'd like one of your hand scooped Oreo milkshakes," he said excitedly.
"Our machine is broken," said the cashier with a dead look in her eyes. She was so blah that I swear she could've passed for a zombie.
"Oh no! We walked all the way here just for the milkshake!" I said whiningly like a child but, nonetheless, slightly laughing because it was kind of comical since we braved the 40 degree weather to walk here.
"It's broken," said the cashier. I bet she didn't even have a pulse.
"Oookay :( Um, I guess I'll have a..."
So that's how our experience started at American Roadside. The cashier's lack of concern was a bit annoying. There was no apology at all, not even a fake one that she should have been trained to do. If she would've at least smiled and faked an apology, it honestly would've smoothed things over. I've had more than my share of customer service jobs. An apology, canned or sincere, is standard.
She then proceeded to get irritated that we didn't know what toppings came on the hamburger and hot dog. Each second that we were in front of her, seemed to bring her pain. I understand that people have bad days. She was definitely having one of them.
I ordered a hamburger ($3.95) and the bf ordered a hot dog ($3.95) and tater tots ($1.95). Although they were both good, they were really small, almost as if they were intended for kids. Any average person would still be hungry after eating them, unlike Five Guys (yeah, yeah, I know it's a chain, but I still think it's good!) where you are filled up after eating a burger by itself.
I'm sure that not all the cashiers are bad here but her attitude left a bad taste in my mouth. I doubt we'll be back.
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