What can you expect for $11? Usually, not much! This place is definitely the exception. I was visiting from out of town and stopped in for a quick trim. i tried it based on the reviews others have offered here.
The woman who cut my hair was very pleasant, she listened to what I wanted and she gave me a great haircut. I had to wait about 15 minutes because the place was busy and I didn't have an appointment.
Haircut followed by hot towel, shampoo and shoulder massage. This is just like Sport Clips offers with the MVP (I did this once) but the haircut was better, the barber more professional and the price tag less.