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  • So Last night...my husband, my 3 children, (10, 6 & 5) myself, my best friend (who is deaf. This is relevant. Promise) & her husband came here after a few hours at the outlets & decided to treat ourselves & our children as this only happens quite literally...once a year. I, myself, am a waitress, so I like to to think I'm pretty understanding. We waited almost 15 minutes to just to ORDER our drinks. I order an Irish LIT. It has sour mix & ginger ale. I asked her to see if they could just do a splash of sour mix & the rest ginger ale as I get SEVERE stomach/heart burn issues with the sour. She says "Sure! I'll see what I can do!" We got them ordered. Another 10 minutes to get just the waters & kids drinks. We hadn't received our bar drinks yet either. We order our food. That's fine. We are there for about an hour. Eat, drank our first round of drinks & took the kids to play some games. While playing, Sierra, our server approaches us an proceeds to ask us to pay our checks because "her managers are asking for her cash out". I have 14 years in this industry. I know that's bull. We go back to pay & the entire serving staff is standing around our table. My friend goes to the bar to get a drink only to be approached by who I can assume is the manager. He assigns us a new server. Ok. Cool . Suddenly...my chest is on FIRE! I know this feeling all too well. Sour mix. The entire time everyone else was playing I'm at our table in fetal position. I'm finally okay. Ask for a drink for my friend and I & am told she's cut off. Hmmm... Was told she was drunk when we got there because she was slurring her words. Yep...i bet she was. She's hard of hearing. My bill was almost $150...I still tipped...we spoke to a manager & we never even got so much as an apology. I will NEVER return.
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