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  • Coming from the east coast we had Paneras everywhere. The food was always consistently good but not spectacular. Knowing Paradise bakery was basically Panera I was good coming for lunch. Unfortunately the ordering experience is horrible. Having to go to different stations for different parts of the meal and knowing what to order where is a horribly inefficient way to order and causes issues. And we had issues. Just placing the order was a trial in patients. Then they brought us there rounds of food because they couldn't figure out what we ordered or what we got. I feel sorry for the workers because they are forced to use an inefficient system that causes customer frustration. With these places switching to Paneras, I'm sure the workers will be happier and the customers will be more satisfied. A case in point is i took my boss to a Panera and he had only been to Paradise bakeries. He was impressed with how fast we placed our order and got our food, which is really the same you can get here. We will not be back until this location makes the switch.
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