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  • The food is typically good at Grimaldi's but unfortunately we didn't get to find out last night because the hostess was too "busy" to seat us. We were a party of 2, no one else in line, and the hostess told us she would seat us when she could. Instead of taking 2 seconds to seat us at one of the many available tables, she continued fine-tuning a set up she was doing for a large party. The table was already set up; however, she continued to move the tables around until they were exactly perfectly straight - then she proceeded to do the same thing with each glass and set of silverware, all the while my son and I were standing there tapping our toes waiting to be seated. We finally gave up and walked over to Nordstrom Cafe where they were friendly and had great customer service. It's a shame to have employees like this. I noticed from some of the comments below that I'm not the only one that has experienced service like this at Grimaldi's at Fashion Show.
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