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  • Dr. Schraw's tag line is her dental practice "caters to chickens". I don't count myself in the "chickens" category when it comes to the dentist; regardless, I agree that they minimize any discomfort with dental procedures better than any other dental practice I've been to. By far, the entire crew at Smiles by Design is the most pleasant dental staff I've visited. Everyone from reception to the hygienist to Dr. Schraw is professional, friendly, and efficient. My son's first dentist visit was with Dr. Schraw. We thought about taking him to a specialized pediatric only practice for his first visit, just to make sure we wasn't scared off. We ultimately decided to go to Dr. Schraw based on neighborhood word of mouth from other parents. My son loved the experience (it was a pretty low key visit with lots of fun distractions just to make it enjoyable for him). He was talking about it for days. The billing/insurance process has been very smooth for me. For me, I clearly understood the total fees and our estimated financial responsibility for our insurance plan. That's about as good as it gets for the chaos that is medical billing. The only comment I've given to Dr. Schraw before is I wish she had the Prophy-Jet in her office. It's a very cool machine that "sand blasts" your teeth with baking soda. I had a crazy expensive dentist in NYC on Central Park West that used the Prophy... I'm not sure how much it really helped overall, but, it left your teeth feeling amazingly clean afterwards. UPDATE: turns out Dr. Schraw does have a prophy-jet! According to Mandi, the hygienists typically only use it for patients with significant build-up. However, you can request it during your cleaning. This is one dentist I'll be happy to see every six months.
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