I was pleasantly surprised at how friendly the staff is at this location! It's pretty typical for Buffalo Exchange employees to be a bit rude and have a "can't be bothered" kind of attitude. Not this place! They were friendly, smiley and very helpful. The buyers gave me reasons why they couldn't take my items and really consulted with each other. They told me exactly what they were looking for and why. In the end, I traded in one purse, my first item sold at a Buffalo Exchange ever! The cashier that cashed me out was also very friendly and helpful and had even more advice for me. I will definitely go back to this location to do some shopping in the future.