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  • I love the Muramoto downtown, but I live by Hilldale, so my friend and I tried it out last night. We were seated quickly, and brought our edamame and wine within minutes. The waitress was efficient, but didn't smile once. Then, we waited over 45 minutes for our soup. My friend asked the waitress when it would be out, and she answered without looking at us: "Should be right up." 10 minutes later, she wandered over and said "Oh, you haven't even gotten your soup yet!" No, we haven't, and you obviously weren't listening earlier. How long does it take to ladle out two bowls of soup? We watched her ask the kitchen staff for the soup, and she was back with it a minute later. Easy fix. She brought out our rolls before we were finished with the soup, then brought us the check before we were finished with the rolls. Her timing was way off. The food was good, and about average price for sushi in Madison, but the service was really disappointing.
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