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  • This store is located on Eastern Ave just north of Silverado Ranch. It's inside the shopping center with BJ's and right by the Kabob place . Parking lot sucks. I went in after getting my fresh squeezed sugar cane juice at lee's in the same shopping center. I was needing some HP ink for an office jet printer and saw their sign and figured lets try em out. When I walked in I saw a lot of ink cartridges on the wall and felt good about getting what I needed. It's not self serve and the inks are behind the counter. Lady comes out and greeted me. I looked around and the had some printers copiers for sale too. Not new but looked like repaired units that didn't get picked up. It seems like just buying a new one these days is cheaper than a repair would be. So repair uhhhh no, I'm going new. Anyways I told her the model and they had it $17.99 original HP. So she goes over and also pulls out their house brand packaged refill. She really seemed to push that one and said $10.99. I'm like hmmm cuz I always go for original OEM ink because I have bunch of printers and had 1 bad experience. She sold me on their house one so I said I'll try it. So then asks me if I have the old one to "trade in" I said noooo. She says then there's a $2 core charge. I started laughing cuz at the moment that shit just sounded funny.. Really a core charge on a $11 item. I throw like 5 of these out in the trash. She assured me I could just bring in a core to get my $2 bucks back . I love the add on and she did a good job presenting it. The place was clean and they were convenient and had what I needed. All around good experience, but let's see how the house brand performs. Update...cartridge was terrible and only lasted a few days and maybe printed 30 pages. I replaced it with HP original and all is good. I wont be back and they can keep the stupid $2 "core' charge Would have been 4 star rating when i started, but after terrible product performance 2 stars for this transaction.
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