About: http://data.yelp.com/Review/id/vzAwfZ3KTLAzAWb6qaDjsw

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-02-23 00:00:00 (xsd:dateTime)
itemReviewed	Discount Tire
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	To start this off, my father and I have a total of 7 or more cars That we've consistently bought tires from this location for, got them rotated and serviced here as well. For over a decade we've Been loyal customers. Normally we get taken care of quite nicely. Didn't see Zef today, but he's the best guy there. I sincerely hope Discount is aware of their online presence. When I first bought the car I'm driving now, Zef had the best price and warranties he threw out some junk tires I had them throw on initially and put some top notch 70000 mile Michelin tires on. They were special order tires. So I called in like he told me I could, to order them. FRANK, wouldn't let me order them over the phone, he said I had to pay in full before ordering.i can understand a super new customer with no history being required to take these steps, but like I said we've been faithful customers for YEARS. Frank eventually subsided after quite a bit of arguing over the phone and ordered it. 15000 miles later with my normal rotations in place, 2 of my tires are shot, and instead of being easy to work with as far as warranty and pricing and such, he's telling me that we must ship them to Michelin and let them evaluate the tires before he can't warranty them. So basically I have to hope that Michelin decides my worn tires are worthy of the refund. Whereas before, if there were no obvious signs of abuse, Discount would automatically replace them! Please revert back to the discount I knew last year and prior. I'm speaking to the manager on Thursday this week. He'll most likely help me out. But frank needs to be re taught or terminated due to his customer service. I'd compare it to a recorded voice machine for a service company. Not to mention he spoke to me as if I was stupid and had no idea what a tire was or like I'm some child who's looking to be ripped off. In summary, this place is fast and great just avoid frank
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Johnny

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