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  • Over the last 15 years, being out on my own, Cox has been my least favorite cable provider. I've been telling my wife we need to switch since we moved in together. She finally had enough with the high prices, and bad customer service, so we switched to the competitor. I had to return our prior DVR's, and dreaded it! I went into the store expecting long lines, bad service, having to argue with the employee, and dealing with a non helpful manager. To my surprise the experience was quite the opposite! There were 5 people in there, before I me. I was in and out of there in less than 30 minutes. There was plenty of staff, which were all very efficient, helpful, patient, and friendly! The store was very clean, and organized. The parking situation and the lot leave a lot to be desired! That, combined with my frustration with Cox, is the only reason this location received 3 Stars, instead of 5! If you must do business with Cox, this is the location I recommend you use.
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