Inconsistent with communication. You never get the same person on the phone twice. The owner showed up to do my trial, but not my wedding, which was disheartening. They sent one girl to do makeup for seven of us girls within a three hour time frame. Not good. She placed me, the bride, next to last, and I was rushed because of time. My eyebrows looked like caterpillars and I had no definition on my eyes. I fixed my cheeks myself. Go to MAC.