I have been so pleased with Dr. Newland and co. We take 2 cats and a dog here and the staff are always so kind and gentle with each of them. They explain everything thoroughly so I always feel like I know exactly what's happening and how much it will cost. When my cat's heart condition was discovered, it seemed that they were personally invested in the situation like family. It's been very comforting to have my animals in their care. I also think that their prices are reasonable and they've always been understanding of my financial situation to make sure that I'm not paying for anything unnecessary.