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| - Dear Aria Buffet: YOU RUINED FATHER'S DAY FOR US.
I took my husband here for Father's Day because he wanted to try this place out - this buffet ruined our holiday, single handed. As an avid buffet adventurer, I have been to 90% of the buffets offered on the Strip - and, congratulations, you are by far the WORST one yet. Before you start defending your so-called gourmet delicacies, I'd like to say that I am not a buffet expert, a chef, or anyone who knows culinary art. However, I have eaten at a LOT of buffets, more than I care to count, mainly because I enjoy variety in my food and the endless possibilities, and I'd like to think that I have at least somewhat of an idea of what food is supposed to taste like. But, let me make my case:
1. The food..MEDIOCRE, at best. For a very expensive buffet ($50/person), it lacked everything that an expensive buffet had. Let me start with the selection - limited, bland, and everything was just all wrong.
ASIAN - they had vegetable dumplings, vegetable potstickers, vegetable everything (more on veggies later). There were only 2 choices of soup there, fried rice, chow mein, and crab legs. ITALIAN - spaghetti, some kind of veggies (again), veggie lasagna, a bowl of banana chips and a bowl of cranberries (WTF?).
CARVING STATION - meats were cold...they just sat there under a heat lamp, but once it hit your plate, it went cold quick.
TANDOORI - I'm sorry, I'm not Indian, but I swear the "tandoori chicken" looks/tasted exactly like baked chicken. Not sure why they even tried to pass that off as anything tandoori. The rest of the curry tasted like melted mustard.
DELI - didn't even try this station, it just looked like a large collection of Lunchables meats and cheese.
FISH MARKET (seafood station) - The station was full of duplicate foods just too make it look like it was filled. Two buckets of crab legs, 2 buckets of crawfish, 2 buckets of mussels, and 1 bucket of oysters. The oysters looked like they were picked from the bottom of the reject buckets from other, better, buffets. The oysters were stale tasting, and they sat in a pile on the ice...the ones on top were warm and the ones on bottom were still frozen. Pretty sure they're not supposed to be like that at all - something about food regulations, I'm sure.
DESSERT - this is by far the only dessert station on the Strip that pales in comparison to the dessert bar at my local 9.99 Chinese buffet. The desserts aren't even made there - they came from a box, and all your "chefs" did was pull it out of the box and plop it on a plate. And seriously, who serves chocolate chip cookies and boxed pies? At a $50/person buffet? I expected this from the $9.99/person Chinese buffet down the street from my house, but not from YOU, fancy-hotel&buffet-on-the-strip. I was really, really disappointed.
2. Did I mention the customer service? The "chef" at the seafood station was rude and nasty. I was standing next to a young girl waiting for the prawns. She obviously didn't know ENglish because the chef asked what she wanted and she just pointed at the grill. He proceeded to YELL at her at least a half dozen times with things like "WHAT?" WHAT DO YOU WANT?" "YOU WANT ONE? TWO? WHAT DO YOU WANT???" It got to the point that the girl hung her head down, shook her head and walked away. It was the worst type of customer service I had ever experienced. And this asshole of a chef just looked at me and asked me what I wanted, "WHAT YOU WANT?" and I just walked away. It was despicable. The second instance of poor customer service was when I had to ask for a water refill...TWICE. On a day where the facility was not even half full...there were empty tables around us. Why did I have to keep asking for water when we are literally 1 out of only 4 tables for you? Seriously.
To be quite frank, the food did not deserve the $110.00 I spent for my husband and I that day. What really made me bad was the poor customer service; I was embarrassed for the hotel more than anything. I work really hard for my money - and I don't mind paying a lot of money for good food (Bacchanal's price is even lower than this dump) - but seriously, the food did NOT justify the price. Furthermore, the customer service left a bad taste in my mouth. I have already started telling my friends, family, and co-workers not to waste their money on such a poor excuse of a "buffet" - you're better off sticking with your mom & pop Chinese buffet down the street - you'll get the same food, but you'll save $40/per person.
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