Jeremy was SO nice. I broke my screen and they replaced it with a new one. It was still having issues though with ghosting, so I brought it back in. Jeremy tried really hard to help my figure out what was going on, but when one of the women (curly hair maybe the manager?) came over she sort of cut off our conversation rudely said, "I don't understand what's happening" even though she wasn't in the conversation. I tried to explain and have a conversation with her but she just kept cutting me off and not listening to what I was saying. Well, now I'm outside leaving a review with a ghosting screen and $167 worse off. Again, thank you Jeremy for being a customer advocate, but I would not use this store again.