I was flying back home and had to get up at 5:30am to catch an 8:30am flight to HNL and I needed me some Starbucks. I was so glad to see one stationed right outside gate D35 after a rough morning of checking out, dropping off the rental and getting to the airport on time.
Surprisingly, the line wasn't too bad. There was a young lady taking orders and the line was moving smoothly. Then an elderly lady came and starting taking orders too. During the time it took her to take my order (a single hot mocha), the other girl helped three other customers. This older lady had a bad attitude and I was trying hard to be super pleasant even though I was so tired. She was having trouble with the register and took it upon herself to YELL out "wait" 3 times before I could scan my card to pay.
After that ordeal, I got my drink pretty quickly but it was the wrong coffee inside. The cup was marked correctly so I'm not sure where they went wrong.
I wanted to say something but I didn't want anyone to spit in my coffee. This Starbucks made me sad.