Came by so my boyfriend can return an item. Since I didn't have any information there was no interaction on my behalf. As a bystander watching the situation, he was given horrible customer service. The managers were incredibly rude. There was no sympathy for a frustrated upset customer. Once our issue was resolved the manager walked away. The gentlemen who retrieved the item for the return desk was nice and understanding. In addition to one of the sales reps who apologized for the misunderstanding.