Ordered a pizza at 7 pm on a Tuesday, almost 2 hours later I got my pizza cold and the breadsticks were as hard as a spoon.
This Pizza Hut location is disgustingly unprofessional. One hour after not receiving my pizza delivery, I called the restaurant to ask about my pizza order. The employee was shouting at me on the phone saying that they cannot find my pizza order. I asked to speak to the manager, the Indian manager with the thick accent told me that there's a delay in pizza delivery tonight as it is minus 10 degrees outside. The manager said most deliveries are taking over an hour today.
Why the hell the employee didn't tell me my pizza will take 1-2 hours for delivery when I ordered through the phone ?! This location is extremely shady.
Fast forward 1 hour and 40 minutes later, the Pizza Hut delivery guy shows up at my door with the debit machine. I asked him what time is the guarantee time. He said 40 minutes has past since the guarantee time. He stood there with the debit machine shouting at me and refused to give me my pizza which I waited almost 2 hours for.
Brace yourselves, when we did get the the triple treat box with 2 pizzas, breadsticks and Hershey cookie. Half of it was cold and hard. The breadstick was like steel and the cookie was hard like a rock. The pizza was burnt and still delivered to us.
0 stars for the horrible delivery guy
Negative 10 stars for the rock hard food
Negative 1000 stars for the Indian manager who is absolutely useless when customers wait 2 hours for their Pizza Hut delivery and they live 1 km away
Stay away from this location and order your pizza somewhere else. You will either not get your pizza or your pizza will be cold and hard.