| rev:text
| - I ordered two large pizzas and hot wings online. My boyfriend and I headed to the restaurant 20 min. later. When we got there, we told the hostess we had an order to pickup. With a blank stare, she asked us what we ordered. It was the two large pizzas and hot wings, just like it said on the order that was posted on the wall right next to her. She said it would take about 10 min. for it to be ready. We sat and waited... for an hour!
During that time, several people were waiting for their orders. One guy left and came back to complain to the two hostesses that they gave him a pizza with ham. He even picked the toppings off the pizza to show them. The staff denied this, explaining that they don't even have ham or Canadian bacon. We ordered Canadian bacon pizza, and they never mentioned that there was a problem with this. There was also a couple that dined in, and they asked for their pizza to go, because it took too long. The hostess asked us again what we had ordered, and I said again: two large pizzas and hot wings. A few minutes later, the hostess gives us a Greek salad, a large pizza, and wings. We didn't order salad. Right after that, she attempts to give us the pizza that the other guy brought in. It had been sitting out for a while, and it was touched by other people. "Are you seriously going to give us that pizza?" my boyfriend asks. Besides, it wasn't even the size we ordered. We had to repeat our order, and we finally got the food that was only supposed to take 20 min. to make. Even when we went to the cashier to pay, the hostess had to ask us one more time what we ordered, even though we were holding the food in our hands, the order was up on the wall next to her, and we were one of only 3 orders they were dealing with.
I would really like to give the benefit of the doubt to this place, but it's impossible. They weren't particularly busy. They had one or two groups actually dining in. I saw at least 3 guys in the kitchen, so I'm not sure why everything took so long. The hostesses acted like they were brand new, but if that was the case, there should have been someone with seniority working that night and training these people to do their jobs. In return for all the hassle, we just got an apology for the wait. Not good enough, guys. I really wanted to give this place a chance, since I live so close by. But, I don't think this place is worth another chance, ever.
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