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First, rooms are at a rate. You must spend at least their minimum, and on top of that, they charge a fee if you are not a member.
Room - Dark and small. We told them our party would be 10-12 people and they put us in a room for 6. Had to have it changed. The room smelled of smoke, and was dark to disguise the state. It was in disrepair from what I could tell.
Food - Really? Our group ordered a cross section of the menu, only one item was fresh and good, the fruit platter. Curry beef balls were frozen meatballs in a bland sauce. I think they were nuked. Onion rings, from frozen, drenched in oil. The french fries, mashed potatoes extruded into the form and fried. Calamari, disgusting and overcooked. Chicken wings, frozen and deep fried, no sources or flavour.
Equipment - The mikes were okay, not bad at all, and they did supply covers for them that were new. The system was less desirable. They operate the system using a tablet. Everything in Chinees. We had to have the server flip it for us, and every part needed to be flipped around. The system even froze during the night. There were two good flat screens in the room as well.
Songs - Very limited. Mostly rap and top 40 for only the last few years. There were older songs, but classics could not be found. We even tried to find classics and they did not appear. Basic artist like Bruce Springsteen, David Bowie and others could not be found. Playback was sometimes out of sync. I would say 10% of them suffered from such. The video was set to Low Definition, less than a standard definition TV, and more like a 320P display. It is not understandable, knowing todays technology, that such would be the standard for them.
Bar - Limited alcohol choices led to an unpleasant experience for me. I don't drink beer, so when I looked at their spirits nothing really stood out. They only stock white rum, and then shooters.
If it was not for the company we were with, my wife and I would not have stayed.
I would suggest to avoid this place until they get it together and update their song choices and offer a better cross section.
As a side, my wife and I enjoy "Bar Rescue", this place needs to have them come in and fix it up. The food needs revamping and so does the selections.
Location wise, approach the venue from the East or turn North on Woodbine in order to not have to make a U turn.
Hope this helps you avoid a traggic night.
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