I don't even know where to start......The problem starts from the top with the doctor and trickles down the line to the very bottom. Horrible physician, horrible staff, and horrible policies. I swear this place is stuck in 1980's and are absolutely not with the current standards of care. Please do yourself a favor and research the East Valley for an endocrinologist who can keep up with todays standards and has a support staff that is understanding, accommodating and caring! This is not the place....seriously!!