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  • I've been to this place two times. Both were unpleasant experiences. The first time wasn't their fault, but rather another patron. As I was heading in and she out, I held the door open for her. Then she muttered a racial slur before telling me to go back to my home country. I went in, and the cashier at the time looked as bewildered as I was at the incident. I ordered a croissant and it was cold and stale. This review isn't based on that though. It's based on my second time entering this establishment. I came in today for the free macaron event. According to the website, there is one free macaron per person, with each macaron after that purchased at full price and all funds going to a charity. I went in to order a macaron and something else on the side. I was expecting the macaron to be free, so I thought I'd support the business by ordering something else on top. So when I was told I had to pay for the macaron, it caught me off guard. The middle aged man at the cash (probably the owner), when questioned about it, muttered on about some bs about what "free" is. He said it was free in the sense that he was giving the money to charity, but I would have to pay anyway. Some other pretentious guy in line laughed. This is not what the free macaron day website says. It says all customers will receive one for free. I was in a rush to work though, and instead of ditching the purchases I made (which is exactly what I should have done), I just paid for it and left. As soon as I do that, I overhear another customer come in asking about it, and the same guy tells her to come back later for the stuff. Back at the office, I overhear people saying two different things. Some have said they didn't get theirs for free, while others have. Something like this promo, which is intended to raise awareness for a charity, shouldn't be based on the whim of the cashier who likes to favor some customers over others. I will never come back to this place again and will persuade others not to either. Starbucks is just across the street if you need your morning coffee, and there's a Tim Hortons two minutes away with fresher baked goods than this place.
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