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| - I went there to buy a suit for my brother's wedding. I was ready to drop anywhere from $500-$1000, as this will be the my first suit and the only suit I'll have for 10 years, and I need it a) to last b) to look great. I'm willing to spend if it's quality.
The salesman basically asked me my price range and the kind of suit I was looking for (a dark charcoal, not shiny but matte). He led me to two, and refreshingly discouraged me from the more expensive one because the colour on the less expensive one was nicer (oh, forgot to mention this was during their boxing week sale, where these suits were about 50% off; so regular they were supposedly around 1500 or so).
He insisted I looked great in the suit, even though neither I nor my girlfriend were totally sure; he then pressured me into getting it tailored and asked me 'Well, are you going to buy it?' after being in the store literally for less than 10 minutes.
I said I might, and we went downstairs to match it with some shirts and ties. He picked out shirts that looked like they were for fifty year old men (large grey stripes, etc.), and even at one point, after I mentioned I didn't like a striped tie, flatly rebutted that it 'wasn't striped' but something else (two toned or something; I forget). That was insulting, as he knew exactly what I meant.
When I wasn't satisfied with the shirts he had selected, he told me that I'm a size 15.5 and they don't have many of those. When my dissatisfaction persisted, he told me they have over 10 000 shirts so which do I want? (Un?)fortunately I relented on hammering him on the blatant inconsistency here.
I then said I would think about it, asked him what time the store was closing, and he said 'he wasn't sure' since they closed earlier than usual, this being New Year's Eve. The fact that you won't even tell me when you're closing to pressure me into buying a suit on 50% off is appalling. That did it for me and I left.
Won't be back; and had the feeling they were better at dressing grampas and republicans than twenty-seven year olds who want to look good.
Might call to complain.
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