I have been shopping at Whole Foods since it opened approx 4 years ago - today was my final straw. Over the last few months I have felt like the quality of fruits and vegtables were not up to standard particularly for the price they charge. Last week we purchased a seedless watermelon for $4.99 cut it in half this week to find it totally rotten. This morning I returned the melon and was quite satisfied when they gave me a piece of paper with a refund for the cashier of $4.99, they offered to have the produce manager pick one for me, he offered to cut it in half so we didn't relive the same situation. All was good til check-out when the cashier weighed half of the watermelon, informed me I still had a .52 credit did I want the other half of the watermelon. I calmly asked him if I saw the story straight that I returned a WHOLE rotten watermelon and he was going to give me in return a half non-rotten watermelon. I asked him to call his manager, which he did and he was advised he was handling the situation correct. At that point I told them to keep the watermelon. Upon leaving the store I stopped and spoke with another manager and she also agreed it was handled correctly. With all this said I think we have a multitude of other options and moving forward I will choose another.
Never again will I be purchasing rotten fruit from Whole Foods.