Rupal makes this place welcoming and comfortable! Besides purified water at a fair price, along with needed accessories, he also has a good selection of candies, ice cream and shaved ice. Always good conversation while filling the bottles. I watch Rupal interact with the young families and you can tell that he recognizes and engages the kids, this allows the kids to see how social skills should be practiced. He has 3 reserved spots in front with carts right there making it easy to load up the heavy bottles. If needed he is more then happy to assist. I like being able to treat myself occasionally with a cone, shaved ice or cold cream soda when I make this weekly errand. Going here is a pleasant experience.