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  • After having a major big name company come out to see why our air was not functioning properly and being told it wasn't repairable and we needed to buy a new unit panic set in! Upon a very high recommendation from a friend we called Klee's Climate Control to come do a second opinion. From the moment we first made contact with Chuck at Klee's it was a feeling of releif. We didn't have to go through a call center, become a ticket number and wait for hours for a technician to call back. Chuck himself answered the phone. We explained our problem in breif. Chuck told us he had a couple other jobs to do and he would be out late morning/early afternoon. True to his word he gave us a call early afternoon to let us know he was on his way. From the moment he arrived it was a pleasant relaxed experience. He was very friendly and knowledgeable about what he was doing. He looked all things over. Turns out we did not need a new unit. Chuck told us our unit was running perfectly according to spec's. Where that big name company came up with a non repairable issue from.....I suppose you can guess.....to put money in their pocket while trying to drain mine! The unit is back to cooling and functioning like it should. I cannot thank Chuck at Klee"s enough! Turns out we didn't need a new unit just to work with someone with integrity! Chuck even made a follow up call later in the evening to see if all was still functioning good. Chuck does second opinions free of charge and it was the best call we ever made! They have my business for life! Integrity is his mission and he definitely delivered it!
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