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  • ABSOLUTELY the WORST experience! Starting with the valet. He refused to park my 82 year old mothers vehicle, saying she didn't pulled up close enough to his podium. So she backs up the vehicle and pulls where he tells her too and then refuses to valet her car. She is very soft spoken and the valet kept saying "I'm not talking to you" over and over again! So we walked in and spoke to the manager about it. She only received half the story from him but was apologetic. Then we get ready to order and my mother asked what was in the side salad. The waiter states lettuce, tomato, sun flower seeds and something I've never heard of before. She stated she only wanted the lettuce, tomato and sunflower seeds. When the meal arrived and we started eating we discovered the salad had almond slivers and peanuts in it. My mother is deathly allergic to nuts and the file that Seasons 52 keeps on her with information such as seat preference, allergies and that she likes black napkins at the table etc. We know the waiter (Daniel) read her file because as we sat down he came over and handed the table black napkins and stated to my mother that he is aware she likes black napkins. So when we bring up the nuts in the salad to him, he says "I had no idea". Really???? You knew she liked black napkins but not that she was deathly allergic to nuts! Point of me telling you all this is, if I'm coming to a high end restaurant and we made a reservation and you keep details about your regular guests please do your homework before you start your shift. Lawsuits happen when small details aren't followed.
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