AT&T is a failure. For the past five to seven years their service and products have been premium priced shit. I'm done. Here is my response to their inquiry as to why I am dissatisfied. (Please Note that THIS particular store is not responsible but was the only store that came up when I searched AT&T Uverse) sorry folks. This was a FB conversation with AT&T.
Hello Alesha, I just got off the phone with service rep Dennis and he arranged to send me my 4th AT&T modem of 2015. Yeah me! I get the honor of installing it myself at no charge to AT&T.
This situation is at an apex. If you look into my service history at my address you will see time and again failure upon failure upon failure of AT&T equipment. The only reason I agreed to do this once again is to move all of my emails and transfer all of my dvr recordings to another format until I replace my entire communication and entertainment needs with ANYONE but AT&T.
I've been overly patient. Time-Warner has some generous offers in my area and I'm prepared to change my brand new wireless plans as well.
My household spends in excess of $4,200 per year on AT&T's substandard premium priced services. Unless AT&T is prepared to offer my household free service until 2016 we will be parting ways. Here is my info.
James L. Miller
***** ** St.
Cuyahoga Falls, Ohio 44***
Account Pin: ****
I'm not waiting any longer on false promises from a company that can afford the best Senators and Congressmen that my money can buy. I await your reply.
Most Sincerely Pissed,
James L. Miller