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  • I gave this rating base solely on my customer service experience, the food here is very good....The last time I walked into Delux 2 Go to pick up my turkey burgers was so awkward I wanted to walk right back out. Now that the 2go side of the restaurant is also seating there are more servers walking around and going behind the take out counter. On a semi-busy Friday evening I walked inside and over to the counter but no one was there... not a big deal, I'll wait. Most tables was occupied with diners so I was just sort of hanging out with nowhere to sit, smelling the food and craving mine. Two different servers walked though the doorway from the main restaurant into the 2go area -zooming right passed me to their tables without even looking in my direction.. and then back out again. I thought I could at least get a smile, a 'how are you?', a "someone will be with you shortly" Nothing! Then, a server walked behind the counter where I was waiting and started ringing up something on a register. He was looking down or passed me the entire time, avoided eye contact completely. It was so uncomfortable!!! I am literally standing a foot away from his face and he says nothing and will not look at me... I was so close to greeting HIM and asking why he was avoiding me but I held back. It was super strange and I really wish I would have said something instead of just writing about it.. but hey. By the way when the young man who was working the take out counter finally came over he was nice and helpful... But seriously Delux.. Say Hello to people! I understand you are not making any money off me by saying hi or looking in my direction but a little customer service is always appreciated. I am truly posting this review with the hope that this situation will not happen to any other customers. I am not trying to rant or complain that I was invisible to at least 3 employees as I waited for about 5 minuets.... maybe a little...
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