Daniel recently installed a new R/O system in my house. From the initial contact he was extremely knowledgeable about the system and its benefits. He came over the same evening to install it. He was able to drill the whole in my granite counter to add the RO faucet and even plumbed it directly to my refrigerator. Not only did he do a great job on the installation, but he also went out of his way to get a similar matching faucet to my kitchen faucet from a local plumbing supply store. The faucet even has a built in LED light that alerts you when it's time to replace the RO filters. The system was up and running within an hour! As it turns out his company also installs water softeners making him a one stop shop! I would highly recommend them for all your plumbing needs!