Wow, I'm glad I read the reviews after going or we might have passed all together. We chalked it up to them being terribly understaffed but by the sounds of all of the reviews, that's their typical MO. We waited to be seated, we waited for drink order to be taken and received (and although they have a full bar they don't make any drinks - including a simple martini- that aren't on the menu!?)- and needless to say, we waited for our food. When the lettuce wrap appetizer finally arrived, so did my husband's main course. Mine came 15 minutes later. We actually liked the food - and the server was kind and so apologetic for all of the service 'misses' - but we won't be back. Nearly two hours for a simple Asian meal is crazy! And if all of that wasn't enough, we saw a 'Larry the cable guy' type of customer use his TEETH to unscrew a stubborn lid on a table sauce bottle!!! Another review said a family changed a diaper on a table? What's going on here?? Do customers check their common sense and manners at the door?? Ugh ...