On June 9th my 17 year old niece Danielle purchased my mother's 1999 Pontiac Grand Prix GT. When she went to insure it she was told because the car was more than 9 years old she would need to have an inspection completed and was given 30 days to do so. I invited her to come visit me to see my mechanic as I trusted him and wanted to make sure she was told the truth about any potential problems. On June 16th she made the 3 hour drive from Tofield, Alberta to Calgary and we paid a visit to my mechanic.
Upon inspection of the vehicle it was discovered the tires were in horrible condition and I was asked to promise I would not allow Danielle to drive home with the tires she came with. Other than the tires my mechanic could find NO issues with this vehicle. In all the years my mother owned the car the only issue she had was with the cruise control not turning off and it was actually my mechanic who diagnosed and fixed that issue. He told me this was a great first car for Danielle and that it was very well taken care of. I mentioned that when I drove the car from Airdrie to Calgary the car pulled to the left and I thought it needed an alignment; my mechanic disagreed and said it was the poor condition of the tires causing this issue.
Sunday morning we got up early and headed to the Airdrie location to get tires. It was the Service Manager Don who assisted us. I told him what tires we wanted, I asked for Nitrogen and agreed to the extended warranty he offered. It was at this time I mentioned the car pulling and asked for an alignment. Don advised me they would test her alignment to see if it was needed and would call us.
Later that afternoon we received a call from the service department at which time we were advised that they REFUSED to complete an alignment as they found many issues with the vehicle and they insisted that work had to be completed before an alignment could be attempted. I was floored to hear the issues that this car supposedly had and even more blown away when I heard the quote of $2600. I was also told the repairs could not be completed for a few days, which was not in the plans as Danielle needed to be back home to write her final exams for school. I asked the gentleman on the phone to just install the tires and we would be in to pick up the car. I immediately called my mechanic in a panic as less than 24 hours prior he was telling me this car was great and now I was being told it was a ticking time bomb. He told me not to worry and to ensure no work was completed.
We arrived 15 minutes before closing to pick up Danielle's car and by this time I decided she was not going to be driving the car home and I would be taking it to my mechanic to be looked over with a fine tooth comb. When we dropped her car off in Calgary I decided to look very closely at the invoice and the quote and I noticed that the nitrogen was not put in the tires and it said I declined the warranty, these are BOTH something I asked for. I then discovered a charge for $39.99 for a steering and suspension inspection, something I never asked for or agreed too. Then I went over the problems found with the car and found myself laughing at the list. I am not a mechanic but the supposed problems this car had seem farfetched. Especially the part about a MAJOR oil leak, if there was such a major leak my mother's drive way would have had a massive stain from the car sitting for over a year and the oil level wouldn't have been good when we checked it. When I explained this to Danielle she laughed and called you "Canadian Liar". I too could not help but laugh as I felt she was an extremely observant teenager to come up with that on her own.