How anyone has given this place more than one star is ludicrous to me. I have been to this restaurant many times as my husbands Grandmother lives near it and always wants to go here. NOTHING about Michaels is good. The service is always slow (we're talking 45 minutes to place an order and a drink that is never refilled), the food is mediocre at best, and the whole restaurant stinks to high heaven of cigarette smoke. Last weekend I went there for dinner with the family, probably my 15th visit to Michaels. I came out smelling like an ash tray. My hair and my clothes reeked. Did I mention I was in the non-smoking section??? I don't appreciate this, especially considering I had my 18 month old with me. The previous time I was there, everyone's food came out at different times and my chicken Romano (when it finally arrived) was full of gristle and overcooked. My advice: SKIP MICHAEL'S!