So here's the deal, I'm making this short and sweet because I'm planning a return trip tonight before they close (more on that later).
As for the 5-star rating, it's due to two things, 1) outstanding frozen custard -- the orange creamsicle flavor of the day was outstanding, and we've been enjoying the fudge pecan on a regular basis -- and 2) the customer service is always friendly, and very informative.
As for the return trip, that's due to the discovery that Culver's has veggie patties (apparently there are quite a few vegetarians that work there - FYI the patties are vegetarian, but not vegan), and they allow you to customize your burger as you see fit with various buns.
Anyway, we're headed back for a veggie burger and will let you know what we find. In the interim, give it a try ... apparently there are several Culver's restaurants in the valley but this is the first in our neck of the woods.