If I could give this place zero stars I would. Let me just start by saying I have never felt so disrespected and embarrassed in my life in a salon before.
First lets start by I came here a few months ago and had the best experience of my life. The manager did my nails and we had an awesome conversation and he made me feel so welcomed. I never thought by coming back I would get treated like trash.
Last night around 6pm I called asking if they could fit me in for a fill and a broken nail. I live up the street and was there by five minutes and they said they had no problem taking me in and I thanked them so much for it. The issues started the second I walked in the door. As soon as I walked in the lady to the left says did you just call for fill and broken nail, I said yes, she then tells me okay go sit and just points somewhere to the right and I was lost so I had to ask twice where to sit and she got irritated with me and said right there! Then everyone in there was staring at me, awesome. I wait about 5 minutes for a guy to finally come out of the back and he sits and grabs my hand. At this point I'm like okay whatever I really just need to get my nails fixed. I ask if it's possible to do an almond shape and he looks at me irritated because they close at 7 and says ok.... then the girl next to him sits and asks why almond shape and how hard it is to do and I'm just embarrassed at this point them talking about me and my choices right in front of me and then to include the lady in the front about my nail choices... I mean really talk about rude. I felt so uncomfortable and unwanted. I text my husband and tell him how sad I am and how I never wanted to come back and as I'm doing this the manager comes out from the back and I think oh good they're going to stop because he was so nice to me the first time I came in he wouldn't allow them to make me feel embarrassed and uncomfortable. Boy oh boy was I wrong. He sits in the chair behind me and tells the guy doing my nails "you're going to take a minute...ugh..". I was shocked. I cannot believe this is what this has come to. It would have been so simple for them to just tell me no over the phone instead of making me feel like trash. My nails are horrible. They are crooked, too thin and they hurt like hell. He tore up the skin under my nails with the cleaning tool and when I pulled back and said how he literally giggled and said sorry... I guess it's funny to hurt your clients. Sadly I was too uncomfortable and embarrassed to complain. My husband kept calling me trying to tell me to just get up and leave but I'm not that kind of person. I even tipped him 5 dollars because he loudly said tip at the cash register to me and everyone looked at me again so I had to. He also charged me 45.00 for a fill and a broken nail with gel color. I'm sorry but the first time I came in that's what it cost me for a brand new set.... are you serious? I never in life came home crying but last night I did. Stay away from this nail salon, you aren't welcomed.