I took my wedding ring to be sized after having lost it for several years and the owner was so kind and helpful. You get the family owned quality with no pushy sales people. He advised me to get my band and ring put together and sized the same. I hadn't had my band off for over a decade. The owner took half an hour to carefully get it off with string and windex. I was impressed he knew how to do it painlessly. The next day was my birthday and i was leaving to go visit family and he offered to do it all overnight so i could wear it on my trip, i was so impressed when i picked it up! It had never ever even brand new looked so beautiful. I will always go to this jewelry now!