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| - Alta Montecito: Because you can't afford to move.
Sidenote: Remember if you think about moving here that you will have to park your moving truck outside the garage, carry all of your crap across the parking lot, through the garage, into the hall, up the elevator and through the door of your apartment. Then if you ever get to move out you have to do that again, followed by paying 2-3 times the amount of your rent in damages back to Alta Montecito. Also, they will tow your car if they decide it is parked "illegally".
This is an update to the below review, which was a 3 star review before. Living there was average apartment living, but they have convinced me on move out that they really want to be known for not taking care of tenants. First of all, they had a pretty big attitude about me moving out. They act all offended like you are breaking up with them even though you are giving 3 months notice. It's like they didn't realize it was a business relationship. How unprofessional.
After I had lived here for almost two years, I came out one day to find that there was a tow-me sticker on my car. How hard are those to remove? HARD! They are super hard to remove, so you just have to drive wherever you are going with that embarrassing crap all over your car until you can find time in your RENT MAKING SCHEDULE to scrape it off and go to a car wash. I am including this for those of you who may not know the pain of trying to remove one of these stickers. I didn't because not once in my 32 years of life has anyone else ever threatened to tow my car via vandalizing it with a sticker.
When I called the office to inquire about the tow-me sticker the girl explained that they were just trying to "make sure no one was parking illegally." How thoughtful of them, they were just keeping me safe from other tenants not having a parking permit. Or something. FYI: I had a parking permit, they just "thought" my license plates were expired. I had to find time in my schedule to go down there and prove to them my vehicle was registered within 24 hours to make sure they didn't tow my car.
I didn't even know that parking illegally was a thing. Alta Montecito is like a family? My family doesn't act all concerned about me "parking illegally" where I live. I was not parked on the side of the freeway I was parked outside my own home where I pay rent. They have a record of your car in the file. Why not just give people a curtesy call if you think there is a problem? This is a policy designed to alienate tenants.
I would like to add that I have seen their security guards on duty at night smoking pot in their cars. I think that qualifies as "parking illegally" and I never complained about it or vandalized their vehicles. Also, when they put that sticker on my window they shoved the paper backing from the sticker into my hatchback! I don't care who you are, shoving your garbage into a tenants car is unbelievably rude and disrespectful, especially when that garbage is from a sticker you just used to vandalize the car.
When I finally moved out I spent days cleaning the place. They sent me a bill for almost two THOUSAND dollars. You read that right. I have lived in at least ten rental houses with rent higher than Alta Montecito and I always get the majority of my deposit back. Also, I moved in to Alta Montecito with a deposit and there is no credit for it anywhere on their outrageous bill. I guess they just decided to keep that money without making up a BS reason that I should have to surrender it.
Not only do they want two times my former rent for the imaginary "damages," they also charged me for the full months rent even though my move out was on the 8th and I paid the pro-rated amount! They also added the water bill for the rest of the month, even though I didn't live there or use the water and I paid the balance on the water bill when I turned in my keys!
There is also a $100 charge for a "pet seal" and I have no idea what that means, but we didn't have pets, my boyfriend is ridiculously allergic to cats and dogs. There are a dozen other charges for things that I have no idea what they are or why they were necessary.
Let me just say I understand that when you move out of a place you really can't help but get charged for damages. But this is literally the largest move out bill I have ever had and I think that is remarkable since the place is half the size and not as nice. This is really ridiculous.
If living here is average, moving out is a nightmare. I am so annoyed that I bothered to clean anything at all, or turn in my keys early, or pay the pro-rated rent. All these things I did in addition to paying rent on time for two years and this is how they repay me?
I would really hate to see how much they charge people who actually cause damages to their apartments. How about a BAZILLION dollars? LOL Alta Montecito, I'm never paying you this money. Good riddance and good luck to anyone who is still stuck there
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