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| - The word I have for this place is "deceptive."
There is no "craft" going on here. Using the word leads the customer to believe that particular skills are going into the making of their meal. If any "crafting" is to be done, it would be on the part of the customer, as they choose topping combinations for the burgers.
I ordered a burger in a bowl. I requested that the burger be "medium." I received a bowl with a couple large handfuls of baby greens (like the ones you buy in boxes at the grocery store), a well-done, dry patty, and a glob of greasy "caramelized" onions. There was a side of something called "HM Vinaigrette." The HMV was ok. Apparently I was supposed to add more toppings a dollar apiece to
make my experience more than ordinary. The burger was completely devoid of salt or any other seasonings.
The deception was really in full force with the fries. You could pay $2.95 for regular fries or $4.95 for a bucket. We asked about that. There were 4 of us. The cashier held up a small tray and said, "this is the regular fries." Then he gestured to a bucket on the counter and said, "That's the bucket. It holds about 4 trays of fries." So we bought a bucket.
They don't tell you that they stuff paper down in the bottom of the bucket to about the halfway point and put the fries in on top of that. Not. 4. Trays. Worth. But it was ok because the fries were no great shakes. Lukewarm, not salted well. We had plenty for our group.
The burgers my companions had seemed ok. One that should have been medium was also overlooked and dry. Oh, and the buns...no craft there. It's like they went to Food Lion and bought bagged buns, piled them under a tray or something to squish them down, and then served them. This is BURGER place! The bun is an important component!
The seating is also not great. There are picnic tables along the edges and they are huge. You could put 6-8 people at each one. But the tables in the center, which were nice for a group of 4, had really awful chairs. You know how some chairs have weak backs that just go back too far when you lean back? And how some have rounded backs so you can't hang your purse there? That's Burger Craft.
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