I was very unsatisfied with the service I received. They were rude and acted like it was killing them to simply cut my hair. I know I have long but seriously it's thin! I didn't have any coloring done and my hair naturally drys straight. I will never becoming back here. I asked the gentle men for just a half an inch he cut off three inches! I refuse to ever come back!!!!!!!!!!!! I can't believe the attitude he gave me after I told him I was not pleased with my hair cut!