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  • Sitting in the drive through now for 30 min. Because the person in front of us ordered a shot ton of items. It's a drive through for a reason. Anyone ordering an insane amount the required more than a 10min wait should be advised to go inside or pull around to the front. We weren't made aware that the two cars in front had massive 15+ orders EACH. This is NOT customer service. Peoples enter the drive through normally because they're in a rush. Normally because they don't have the TIME to go inside and or wait a ridiculous amount of time. We were not told sorry we were never warned of the wait time and all we had was one cravings box and a beefy 5 layer. TO WAIT NOW 35 min FOR 2 items that normally takes less than 8min IS RIDICULOUSLY BAD PRIORITIZATION on managements part. McDonalds doesn't even do this. They have the cars pull frw. That's right.... the wait was so long and made us so frustrated that this is now ranked BELOW MCDONALDS. And no pulling away wasn't an opt when the drive through has 6-7 cars in line behind us and 2 in front. You're a FAST food chain. At least get the FAST part down.
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