Girlfriend and I went to Firehaus for a relaxed night. We were both looking forward to pretzel bites and a burger. Initially we had to wait at least 15 minutes to even get noticed once we'd say down, and after only asking for drinks, the waitress took another 15 minutes to get our water. After finally planning our orders for appetizers and burgers, we thought that food would be on its way. Much to our disappointment, we waited, and waited, and continued to wait. Groups that had come in after us received appetizers while we waited, and not once did any of the staff even approach our table or offer to refill our water. Overall, we spent an hour and a half with no food and minimal attention before we gave up and left.
It's a shame because I've heard the food is great, but we never got the chance to see for ourselves.