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  • First I will state, I did not purchase a vehicle from this dealer, but my post is about the level of service received throughout my buying and search process. My girlfriend and I were looking for a Volkswagon Bettle for her and we happened to roll into Autonation VW where we meet Derek Jackson. We felt right away that the experience wasn't like most dealers, where you get bombarded upon entry. The level of service provided by Derek was A+. If it was something basic as offering us bottled water on a 100 degree day, or the fact he went over every aspect of the car and driving functions. He had knowledge of all the basics, and if he didn't know the answer he asked. It's was extremely refreshing to speak with a car salesman that was honest and willing to tell the truth about a vehicle rather than lying to get a sale. We had a thorough test drive throughout the Las Vegas area to gauge the drive on several surfaces. After all was said and done we made the decision to think about all the vehicles she test drove before making a decision. We ultimately came back for a final test drive, and we were treated with the same level of A+ service. Ultimately she decided to go with another vehicle, but I wanted to share my opinion on this dealership and our sales rep Derek. If you're ever in the market for a Volkswagon please make sure you stop by Automation VW and make sure you ask for Derek.
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